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Honest Water Co. of the Palm Beaches
Clean water
Free water testLifetime warranty · free installation

One county.
A dozen different waters.

Palm Beach County does not have one water supply. The county utility runs on chloramine, Seacoast runs on nanofiltration, Boca softens at its own plant, and out west plenty of homes are on a well. Which one you are on decides whether you need softening, filtration, reverse osmosis or all three — and fifteen minutes at your kitchen sink settles it. Free, and we bring the test to you.

  • Free in-home water test
  • Exact price up front
  • Free installation
  • Lifetime warranty

Start here

What’s actually in your water?

Put in your ZIP and we’ll tell you who supplies your water, where it comes from and what your utility publishes about it — before anyone calls you.

Why this matters

You already know something’s off with your water

Most people don’t call us because they read a water quality report. They call because of one of these four things.

Spots on everything

Glasses come out of the dishwasher cloudy. Shower doors film over days after you clean them. That's dissolved calcium left behind when hard water evaporates.

Skin and hair feel wrong

Soap doesn't rinse off properly in hard water, so it sits on your skin. Dry, itchy skin and flat, brittle hair are the most common complaints we hear.

Your water heater is dying early

Scale builds up on the heating element and insulates it, so the heater burns more energy to do less. Hard water can take years off its life.

It tastes like a pool

Chlorine is added to keep city water safe on the way to your house. It does its job — it just doesn't taste good in coffee.

Our systems

Built for the water you actually have

City water and well water are different problems. A 2,000 sq ft home and a 5,000 sq ft home are different problems. We size the system to your house, not to a price list.

See all systems
Honest Water Co. water softener with chlorine filtration and its brine tankOur best seller

Water Softener with Chlorine Filtration

Hardness and chlorine, handled in one tank.

This is the system most Palm Beach County homes end up with, because it deals with the two things nearly every house here has: hardness, and the chlorine or chloramine the utility has to put in to get the water to you safely. It softens by removing calcium and magnesium and filters the chlorine that causes the taste, the smell and the dry skin. Softer water on your skin and hair, no more scale building up in the plumbing, and appliances that last longer than they otherwise would.

Best for: Most homes on city water anywhere in Palm Beach County

Details and specs
Honest Water Co. HWC AlkaPro 800 tankless reverse osmosis system with its dedicated faucetThe one people notice first

HWC AlkaPro 800

Tankless reverse osmosis, straight from the kitchen tap.

A smart, tankless reverse osmosis system that sits under the kitchen sink and treats the water you actually drink and cook with. No storage tank taking up the cupboard, 800 gallons a day of capacity, and a dedicated faucet you can colour-match to the rest of your kitchen. This is the upgrade people comment on within a day — in the coffee, in the ice, and in a plain glass of water.

Best for: Every home — and anyone still buying bottled water

Details and specs
Honest Water Co. two-tank well water system with brine tank

Well Water Dual Tank

Built for a well, which is a different job entirely.

Out in The Acreage, Loxahatchee and the unincorporated parts of the county, plenty of properties are on their own well — and a well brings sediment, iron, sulfur odours and whatever else the ground it sits in has to give. This is a staged two-tank build with Katalox Light for the iron, designed specifically for private wells. Clearer water, no more rust staining in the laundry and on the fixtures, and the rotten-egg smell dealt with properly rather than masked.

Best for: Private wells anywhere in the county

Details and specs

How it works

Four steps, and the first two are free

We’d rather tell you that you don’t need a system than sell you the wrong one. That’s a strange thing for a salesman to say, and it’s the whole idea behind this company.

  1. 1

    We test your water, at your sink

    Free, on site, takes about fifteen minutes. You see the result yourself — we're not emailing you a PDF later.

  2. 2

    We tell you what it means

    Hardness, chlorine, iron, whatever's there. In plain terms, with what it's doing to your plumbing and skin, and what happens if you do nothing.

  3. 3

    We size the right system

    Based on your water, your household size and where the equipment can go. Not on what we'd most like to sell.

  4. 4

    We install it

    Usually a half day, and we clean up after ourselves. You know the full price before we start — there is no number on install day that wasn’t on the quote.

Book your free water test

  • We test at your own tap
  • An exact price before you decide
  • Free installation, lifetime warranty

Prefer to talk it through? Call (561) 354-3095.

Michael Battaglia and his family on the beach in Palm Beach County

Our story

“I test it in front of you, and you read it with me.”

I didn’t come up in the water business. I came to it the way most of my customers do — by starting to wonder what was actually in the water coming out of my own tap, and finding out how few people around here could tell me.

So I learned it properly. Palm Beach County is not one water supply, it is a dozen: the county utility on chloramine, Seacoast on nanofiltration, Boca softening at its own plant, wells out west that nobody treats at all. Two houses a few miles apart genuinely are not drinking the same thing, and nearly every company here quotes off a county average anyway.

I would rather just come and measure it. I do the test myself, at your kitchen sink, and you read the result standing next to me — not in an email afterwards. Then I tell you which system that result calls for, what it costs, and what it will change. One price, up front, installation included.

Where we work

All of Palm Beach County, from the office in West Palm Beach

Thirty-two towns, from Tequesta down to Boca Raton and west to the Glades. Every one of them has its own page, because every one of them has its own water.

Questions

The things people ask us

Anything we haven’t covered, just call. We don’t use a phone tree.

Free in-home water testExact price before you decide

How hard is the water in Palm Beach County?

There is no single answer, and anyone who gives you one is guessing. Our water starts as groundwater in Florida limestone, which is naturally mineral-heavy — but every utility here treats it differently before it reaches you. Palm Beach County Water Utilities lime-softens, filters and reverse-osmoses at its plants. Seacoast runs Palm Beach Gardens and North Palm Beach largely on nanofiltration. Boca Raton's own utility publishes finished hardness of 65 to 80 mg/L. A private well out in The Acreage has had none of that done to it. That spread across one county is exactly why we test at your sink instead of quoting an average.

What does a whole-home system cost?

It depends on what the test finds, the size of the house and where the equipment can go — so we do not publish one figure we would then have to walk back in your kitchen. The free in-home test turns it into an exact number for your house, and you get that number before you decide anything. Installation is free and the system carries a lifetime warranty.

Do I need a softener, a filter, or both?

They fix different things and plenty of homes here want both. A softener takes out the calcium and magnesium that cause scale, spotting and that film on your skin. Carbon filtration takes out the chlorine or chloramine behind the taste and the smell. If you are on Palm Beach County Water Utilities' eastern system, that disinfectant is chloramine, which does not gas off if you leave a jug on the counter — it needs a proper carbon bed. On a well, iron and sulfur usually come first, and that is a genuinely different build.

Why does my water suddenly smell like a swimming pool some weeks?

If you are on Palm Beach County Water Utilities, that is very likely the changeover. Twice a year the county switches its system from chloramine to free chlorine to clean out the mains — the utility says so in its own annual water quality report. It is completely routine and the water stays safe to drink, but you can smell and taste it, and it is the fortnight our phone rings hardest. A carbon system means you stop noticing it.

My well water smells like rotten eggs. Will a softener fix it?

No — and this is the single most common mistake in this industry. That smell is hydrogen sulfide, and a softener does nothing to it. It has to be oxidised out first, which is exactly what the iron and sulfur system is built to do. If anyone quotes you a softener for a smell problem, get a second opinion.

How long does an installation take?

A whole-home system is usually a half day. An under-sink reverse osmosis system is around two hours. We clean up before we leave, and the price you agreed is the price at the end.

Are you actually local?

Yes. Michael Battaglia owns the business and runs it out of West Palm Beach. He is the one who comes to the house, tests the water and writes the quote — when you call the number on this site, you are calling him.

Free water test

Find out what's actually in your water

We'll test your water at your kitchen sink, show you the result, and tell you what — if anything — you need. Free, and there's no system that fits every house.

  • Free in-home water test
  • Exact price up front
  • Locally owned